Terms & Conditions
Terms & Conditions
Refunds:
As all of our products are digital downloads, all sales are final. We do not offer refunds on any of our products.
Reselling:
Purchased items are for personal use only. You may not redistribute or resell our products "as-is" or as part of any collection or project resources. Our products cannot be advertised or resold as your own, nor can they be used as stock footage/media in any way.
License:
When you purchase a product, you are granted a license to use it. This license allows for both personal and commercial use, but the product remains the property of House of LUTs.
Sharing:
If you share or promote our products (whether paid or free), please use the original download link provided by this store.
FAQ
What currency is the store in?
All transactions are in USD ($).
The plugin won’t show up in FCPX, but my other plugins do?
This could be because the plugin is saved in the wrong folder. Always check the product description for the correct plugin type and installation folder.
A red error screen appears?
This likely means your version of Final Cut Pro needs to be updated. Newer plugins require FCP version 11 or above to function correctly.
I haven’t received my download link?
Download links may take a few hours to be sent. Please check your spam or junk folder. If you still haven’t received it, please contact us at contact@houseofmuelz.com
The product doesn’t work. Can I get a refund?
Since all of our products are downloadable, we have a no-refund policy, as stated in our terms. Please contact us directly, and we will work with you to find a solution to any issues you are experiencing.